Does Surefoot outsource development work?

If there are any technical requirements that Surefoot cannot independently perform or if your project timeline doesn’t match with our currently staff availability, Surefoot has a solid bench of outside resources to pull from. Don’t worry. We don’t “ship you off” to someone and say our goodbyes! You will still be our client and the responsibility for the success of your project still resides with us.

The resources we use are talented developers whom we have worked with before and you can find them on our “About” page – they are that important to us. Most are long-time friends and we trust them completely. They are all U.S. citizens living and working in the United States.

Note that some technical services command a higher billing rate than Surefoot’s standard rate. That’s one of the reasons that we will only pull in the right resources at the right time, keeping what are often the highest ticket services to a focused, budget-minded, involvement with the project.

Does Surefoot outsource development work?2018-01-03T14:55:58-06:00

What are Surefoot’s billing policies?

Deposits required for New Clients with New Projects

Surefoot requires a 20% deposit for Projects for new clients with new projects. Since the first phase of most projects is the Estimate/Scope phase, this will be a maximum of 30 hours and works out to be less than $1000.

Standard Billing Schedule for Work Performed

After prompt payment of invoices has been demonstrated, Surefoot may choose to move clients a more standard billing schedule where clients are invoiced every 2-4 weeks for actual hours worked. These terms normally apply to all future projects unless prompt payment of invoices becomes an issue. In such a case, Surefoot reserves the right to require prepayment using the Service Agreement payment model (see below).

Prepayment

Depending on the nature of the work and client history, Surefoot may opt to employ Prepayment structure. With this structure clients prepay for a “bucket” of hours that are incremented in 5, 10, or 20-hour blocks. Surefoot will perform work and bill against the bucket of hours until it is depleted. Clients can purchase additional hour blocks as needed. Unused hours are, of course, refunded to the client.

The prepayment structure is most often used with Service Agreements which are employed for small jobs where clients simply need hourly work performed.

What are Surefoot’s billing policies?2018-01-03T14:55:58-06:00

Training Guarantee

Surefoot unequivocally guarantees that you will grow in your knowledge and skills as a developer and user! If you are not delighted with any course you have taken with Surefoot, we will fully refund your registration fee. No questions! No fine print!
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