Deposits required for New Clients with New Projects

Surefoot requires a 20% deposit for Projects for new clients with new projects. Since the first phase of most projects is the Estimate/Scope phase, this will be a maximum of 30 hours and works out to be less than $1000.

Standard Billing Schedule for Work Performed

After prompt payment of invoices has been demonstrated, Surefoot may choose to move clients a more standard billing schedule where clients are invoiced every 2-4 weeks for actual hours worked. These terms normally apply to all future projects unless prompt payment of invoices becomes an issue. In such a case, Surefoot reserves the right to require prepayment using the Service Agreement payment model (see below).

Prepayment

Depending on the nature of the work and client history, Surefoot may opt to employ Prepayment structure. With this structure clients prepay for a “bucket” of hours that are incremented in 5, 10, or 20-hour blocks. Surefoot will perform work and bill against the bucket of hours until it is depleted. Clients can purchase additional hour blocks as needed. Unused hours are, of course, refunded to the client.

The prepayment structure is most often used with Service Agreements which are employed for small jobs where clients simply need hourly work performed.